Return Policy

1. Right to Return

You have the right to return any item purchased from DANICANDLES within 14 days of the date of receipt, without giving any reason.

2. Conditions for Return

The item must be returned in its original packaging, unused, undamaged, and unmodified in any way. All labels and original documents must be attached.

3. Return Procedure

To return an item, please follow these steps:

• Pack the item: Place the item in its original packaging, along with all labels and original documents.
• Send the item to us: Send the item to us at the following address:

4. Refund

Once we receive and inspect the returned item, we will refund you the full purchase price, including shipping costs (if any), within 14 days of the date of receipt.

5. Exceptions

Some items, such as personalized or custom-ordered items, cannot be returned. Please note that items purchased during clearance sales or special promotions may also be exempt from return unless they are faulty or damaged upon receipt.

6. Additional Information

We strive to provide excellent customer service. If you have any questions or concerns about your return, please feel free to write to us using our contact form. Our team will be happy to assist you with any queries you may have regarding the return process, exchange options or product enquiries.